OGH Ruling on Service Fee at Ö-Ticket is Here

OGH mit Urteil zu Servicegebühr bei Ö-Ticket.
©APA/EVA MANHART (Symbolbild)
In the legal dispute over the service fee charged by the ticket platform Ö-Ticket, a final judgment has been reached by the Supreme Court (OGH). The fee is not considered grossly disadvantageous and is therefore permissible, announced the Ö-Ticket operator CTS Eventim Austria GmbH in a press release.
Clauses that provide for the non-refund of the service fee - for example, in the event of a cancellation - are also allowed.
OGH Decided Differently
The Association for Consumer Information (VKI) had sued CTS Eventim Austria in 2023 on behalf of the Ministry of Social Affairs due to various clauses in the contract terms. The Commercial Court of Vienna declared the contested regulations regarding the service fee to be inadmissible, and the Higher Regional Court of Vienna (OLG) also considered the provisions to be non-transparent and disadvantageous. The OGH has now decided differently.
(APA/Red)
This article has been automatically translated, read the original article here.