PostPay Launches: New Payment Option from the Post for Online Shops

The Austrian Post is introducing a new payment option for online commerce with PostPay. The system was previously tested on its own marketplace shöpping.at and is now being offered nationwide to all online shops that ship via the Post.

PostPay Makes Payment Timing More Flexible

PostPay separates the payment process from the ordering process. Users do not need to enter payment data or perform authentications. Instead, payment is made flexibly between ordering and delivery – online or directly at the handover or pickup of the package.

The Post not only handles delivery but also the payment processing. Buyers can choose between credit card, instant transfer, or cash payment upon package delivery. Refunds in the case of returns are also processed automatically.

How Payment with PostPay Works

Paying with PostPay works in four simple steps: 

Benefits for Merchants and Buyers

For online merchants, PostPay offers a simplified payment process with a higher conversion rate. The payment is secured by integration into the delivery process. Revenues are automatically transferred weekly via a settlement account. Additionally, the model appeals to security-conscious and cash-payment-friendly customers – target groups that have been difficult to reach in online commerce so far.

The use of PostPay is subject to certain conditions: merchants must ship from Austria and choose the Austrian Post as their logistics partner. Interested companies can contact sales.postpay@post.at to integrate PostPay into their own online shop. Further information for merchants is available at post.at/g/c/postpay-b2b.

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