Expensive Electricity: Energy Giants Must Now Refund Customers

Electricity costs in Austria have significantly increased since the beginning of 2025. After the removal of the electricity price cap and the increase in network fees, consumers are experiencing price increases of up to 45 percent. This development contributes to the current inflation rate, which was 3.2 percent in January and 2.9 percent in February.

Refunds for PV System Operators

A landmark ruling by the Supreme Court (OGH) in November 2024 allows many operators of PV systems to receive refunds for excessive network access fees. Netz Niederösterreich has already processed about 90 percent of the refunds, with more to follow in March 2025.

Legal Proceedings Against Energy Suppliers

The Tyrolean TIWAG recently suffered a first-instance defeat in court. The district court ruled that price increases from 2022 and 2023 must be refunded - regardless of the existing relief package of 60 million euros. Customers can expect refunds between 300 and 1,500 euros.

Other energy suppliers such as EVN, Verbund, and Burgenland Energie are also facing lawsuits. The Consumer Protection Association (VSV) is organizing class actions, and approximately 2,500 lawsuits have already been filed against Burgenland Energie alone.

Savings Potential Through Provider Change

Comparing and switching energy providers can bring significant savings. According to Tarife.at, savings of about 220 euros are possible on electricity prices. Overall, consumers can save up to 715 euros annually on electricity and gas, depending on the federal state.

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