AMS Innovations from July: What Unemployed People Need to Know Now

From July 2025, new AMS rules will apply to unemployed people in Austria – with direct impacts on benefit recipients.
From July 1, 2025, unemployed individuals must report to the AMS after an interruption – such as due to illness, stay abroad, or other reasons – no later than the first day after the reason for the interruption ceases. Previously, a period of seven days was allowed. Unemployment benefits will only be granted from the day of re-registration; retroactive payment is not provided. Re-registration can be done in person at the AMS office, by phone, or online via the eAMS account.
Mandatory Use of the eAMS Account
In the future, communication between the AMS and clients will primarily take place via the eAMS account. Applications for unemployment benefits and other services will be processed digitally. Documents delivered via the eAMS account are considered legally delivered, regardless of whether they have actually been read. Clients are required to check the eAMS account at least twice a week to avoid missing important messages.
Changes in Fees for Foreign Workers
New fee regulations apply to applications under the Foreign Employment Act. Only application fees will be charged, no longer processing fees. Withdrawn applications will also incur costs in the future. For Turkish nationals, no application fee will be charged, but a completion fee will be applied if the application is positively concluded, such as with an exemption certificate or an employment permit.
Impacts on Benefit Recipients
The changes mark a further step towards digitalization and increased personal responsibility for benefit recipients. Those who receive benefits from the AMS or plan to apply soon should familiarize themselves with the eAMS account early on. Regularly checking the account is crucial to avoid missing deadlines. In the event of interruptions, immediate re-registration should be planned to avoid financial disadvantages.
This article has been automatically translated, read the original article here.