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Risk of Falling Due to Loose Heels: Shoe Recall at Zalando

GUESS ruft Damen-Pumps wegen Sturzgefahr zurück.
GUESS ruft Damen-Pumps wegen Sturzgefahr zurück. ©Canva (Sujet)
The fashion manufacturer GUESS Europe and the online retailer Zalando have issued an urgent recall for women's pumps. The reason is a significant safety risk due to potentially detaching heels.

The recall exclusively concerns the SABRINA model in black, available in sizes 35 to 41. The affected shoes were sold via Zalando between December 2024 and January 2025. The Style Code FLPSBALEA08 BLK, found on the inside of the shoe, serves for clear identification.

The affected models have the Zalando article number GU111B0QX-Q11, as well as the following barcodes/EAN on the shoe box:

  • 7626741733279
  • 7626741733293
  • 7626741733316
  • 7626741733330
  • 7626741733354
  • 7626741733378
  • 7626741733392
Bild: GUESS EUROPE SAGL.

Recall: Heels May Detach from Stiletto Shoes

Internal quality controls revealed that the heels of the shoes may detach. This can lead to dangerous fall accidents and poses a significant risk of injury. GUESS Europe strongly advises against continuing to wear the affected shoes. Customers can return the pumps to GUESS free of charge. Upon receipt of the goods, the full purchase price will be automatically refunded to the specified account.

(Red)

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