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Waiver of Shutdown and Energy Vouchers for Customers of Wien Energie

Wien Energie ergreift Hilfsmaßnahmen gegen Energiearmut.
Wien Energie ergreift Hilfsmaßnahmen gegen Energiearmut. ©REUTERS/Leonhard Foeger
Wien Energie will suspend disconnections due to non-payment for electricity, gas, and district heating in the coming months and is launching a 12 million Euro energy aid package to support customers in financial difficulties.

From the beginning of December until the end of February, Wien Energie will voluntarily refrain from disconnections due to non-payment for electricity, gas, and district heating. The responsible SPÖ city councillor Peter Hanke referred on Sunday via a press release to the "solidarity in difficult times" that characterises the city of Vienna.

Aid Measures Against Energy Poverty in Vienna Until the End of February

In addition, a 12 million Euro "energy aid package" in the form of energy vouchers for clients of social institutions will be launched. People in emergency situations can directly contact Caritas, Red Cross, Volkshilfe, Obdach Wien/Fonds Soziales Wien, the Wiener Hilfswerk and Licht ins Dunkel, according to the press release. The approach with vouchers ensures targeted help. Reference was also made to the ombudsman's office of Wien Energie, which is available all year round for its approximately two million customers.

(APA/Red)

This article has been automatically translated, read the original article here.

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